1. Scope
These terms apply to all orders placed by consumers in our online shop with [COMPANY NAME], [STREET], [POSTCODE CITY], [COUNTRY] (“Werkwarm”, “we”).
2. Contract
Product listings are not a binding offer but an invitation to order. By clicking the order button you place a binding order. The contract is concluded when we accept your order by order confirmation email or by shipping the goods.
3. Prices and shipping
All prices are final prices including statutory VAT. Shipping costs are shown on our shipping page and at checkout.
4. Payment
Payment is made using the methods offered at checkout.
5. Delivery
Delivery times are shown on our shipping page. If an item is unavailable, we will inform you immediately and refund any payments already made.
6. Retention of title
Goods remain our property until paid in full.
7. Right of withdrawal
Consumers have a statutory right of withdrawal. See our right of withdrawal.
8. Warranty
Statutory warranty rights apply (two years from delivery).
9. Liability
We are liable without limitation for intent and gross negligence and for injury to life, body or health. Otherwise we are only liable for breach of essential contractual obligations, limited to foreseeable, typical damage.
10. Dispute resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
11. Final provisions
Mandatory consumer protection rules of the country of your habitual residence remain unaffected. If individual provisions are invalid, the remaining provisions remain valid.